10-27-2017 12:55 PM - edited 11-02-2017 03:46 PM
This FAQ is dynamic and will be updated frequently as information becomes available.
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Which models of the Apple iPhone X plus will Best Buy carry?
Best Buy will carry all models of Apple's new iPhone X
On what carriers will the Apple iPhone X be available?
Best Buy offers customers choice in plans from AT&T, Sprint, or Verizon Wireless.
When will I be able to purchase the iPhone X from Best Buy?
The phones will be available for pre-order on 10/27/2017 and will be available for purchase on 11/3/2017.
Will all stores carry the new iPhone X?
Are all stores receiving product for launch day?
Specific product model availability and quantities may vary by store.
Will the iPhone X be available on BestBuy.com?
What will the prices be for the iPhones?
Pricing for iPhone X at launch:
$41.63/month for the iPhone X 64GB with activation on 24-month Verizon Device Payment plan
$47.89/month for the iPhone X 256GB with activation on 24-month Verizon Device Payment plan
$41.67/month for the iPhone X 64GB with activation on 18-month lease plan
$50.01/month for the iPhone X 256GB with activation on 18-month lease plan
$41.67/month for the iPhone X 64GB with activation on 24-month installment plan
$47.92/month for the iPhone X 256GB with activation on 24-month installment plan
$33.34/month for the iPhone X 64GB with activation on 30-month AT&T Next plan (upgrade after 24)
$38.34/month for the iPhone X 256GB with activation on 30-month AT&T Next plan (upgrade after 24)
$41.67/month for the iPhone X 64GB with activation on 24-month AT&T Next Every Year plan
$47.92/month for the iPhone X 256GB with activation on 24-month AT&T Next Every Year plan
What time are Best Buy opening for iPhone launch?
Most stores will open at their usual time. You should have the option to schedule an appointment to pick up your phone once you receive notification that it is available.
Can I pre-order the iPhone X?
You should be able to pre-order the iPhone X on Friday 10/27/2017.
When can customers expect to receive a pre-ordered iPhone?
Pre-orders for the iPhone X will be fulfilled as inventory arrives beginning Friday 11/3/2017.
Are there any other promotions that go along with the launch of the iPhone X?
We have the two below offers going at this time.
When will Best Buy stores receive additional inventory?
Specific product model availability and quantities will vary by store. Stores will continue to receive shipments of inventory on an ongoing basis. Customers can check with their local stores and BestBuy.com for updates on product availability.
Can I have the iPhone X I order on BestBuy.com shipped to my home?
How will inventory, which is not being held for pre-orders, be handled on Friday, November 3rd?
Inventory that is not allocated to pre-orders will be sold on a first-come-first-serve basis to walk-in customers.
I never received a notification that my iPhone X is ready to be picked up, even though I pre-ordered it?
If you haven't received notification that your iPhone X is ready to be picked up it means the store didn't receive enough of the model you pre-ordered to fulfill you pre-order at this time, or they haven't physically reserved your pre-order yet with the inventory they did receive. Please do not go to your local store to pick up your pre-ordered iPhone X until you receive the notification that it's ready to be picked up.
Will you match a lower price found on the iPhone X?
We are not matching lower prices found on the iPhone X
This FAQ thread is intended for questions regarding the iPhone X release. Please do not post complaints.
For additional information as it becomes available, stay tuned to here.
10-26-2017 02:08 PM
I am pretty excited for the iPhone X and have chosen to order from Best Buy because I am a T-Mobile customer looking to get the Verizon version for maximum carrier compatibility. I plan to pay in full ($1149.99 after price matching Apple) and will reserve for pickup in-store.
Does anyone know when pre-orders normally go live on BestBuy.com? For example, when did the iPhone 8/8 Plus go live? Is it around the same time as Apple or later in the night/day?
10-26-2017 02:20 PM
I called my store regarding the $100 price discrepancy back when the iPhone 8 was releasing. They stated the prices are set that way by higher-ups and cannot comment on why it is this why for the iPhone listings. They said I can price match to the Apple Store that is nearby and they will refund the difference. Of course, I am paying in full as well, so not sure if this also applies to monthly payments.
10-26-2017 02:31 PM
10-26-2017 02:35 PM
You are right that the monthly payments do match the Apple/other carriers. Also, do you have an Apple Store that is close to the Best Buy you are ordering from? They should be able to price match if it is within 25 miles or something like that.