We are excited to be able to offer our customers a vast number of FAQs, Floated Posts, Accepted Solutions, and Knowledge Articles.
To get started, you will first want to find the category that best suits your question. Then, find common solutions by browsing the available articles. The most common solutions will have a blue background and will be located at the top of the available posts.
BestBuy.com - For anything relating to our website or an online order.
Best Buy Repair Support - For appliance, TV, computer, or any other technology repairs whether in-home or at the store.
Delivery & Installation - For appliance, home theater, smart home, or other services where Best Buy, Geek Squad, or another Best Buy contracted service provider comes to your home for delivery or installation. This does not include UPS, FedEx, or similar shipping services.
For those of you that have received this link from Facebook or Twitter, please know that you do not need to repost your question or concern here on the forums as doing so may further delay our ability to support you. We do, however, encourage you to send any necessary additional information to us via a reply to your original message.
If you are in need of faster service, we welcome you to call (888) BEST-BUY which is (888) 237-8289 but due to increases in volume, hold times may be longer than desired.