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Posts: 1
Registered: ‎03-23-2022

tv turn off

insignia ns-19d310na21 no red power light when off. turn on power lights up. turn on again  power light blinks, gets the insignia logo, then input source, then turns off. just started this evening have had tv for 11 months. all connections are good. had been plugged into power strip also tried wall plug. any ideas? thanks

Posts: 1,852
Topics: 92
Kudos: 299
Solutions: 99
Registered: ‎11-23-2018

Re: tv turn off

Hello, david1948, and welcome to our online community!


Thank you for posting on our forum for support with your Insignia TV. I can imagine your concern seeing this kind of issue with your fairly new TV, and I'm hoping we can assist online. 


First, I recommend reviewing the user guide for that TV model here and referring to the troubleshooting steps beginning on page 31 of that document. If you still require additional support, please contact Insignia through phone or other email here.


Hope this helps,

Allison|Social Media Specialist | Best Buy® Corporate
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