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Posts: 1
Registered: ‎02-18-2021

"Motion Processing" missing in Advanced Settings on Insignia Fire TV model "NS-43DF710NA21"

My TV is missing a feature that was reported by users being able to toggle on/off with this model TV. In Advanced Settings, the menu stops at Edge Enhancer but no Motion Processing below that, and I really wanted to use it because there's rapid flicker with low frame rate movement on this set, also would have been a nice addition to the overall picture quality when watching youtube and stuff, also, coming from a 120hz native panel, to not see it there, is quite disappinting, it just seems like I could have just spent a tiny bit more on a LG or Samsung which do apparently have it on their budget 4K models, and also have better colors, motion handling and picture quality. There's also the possibility that it's not even there because apparently some models don't have the feature under 55", which is bit misleading, especially if people are buying this TV thinking they're getting the same funcationality regardless of screen size, but if it's the exact same hardware, there must be a way to turn in on in a hidden service menu that you can bring up via remote commands, or via a software update/patch?

 

 

 

To those who have the feature, or found a way to get it to show up in settings, may you post the resoution here, and the software/OS version you are running?

 

 

 

 

 

Thank you.

Posts: 18,337
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Registered: ‎09-29-2008

Re: "Motion Processing" missing in Advanced Settings on Insignia Fire TV model "NS-43DF710NA21"

Welcome to our community, DismalConsumer.

 

I was unable to locate information regarding the availability of the motion processing feature about which you're enquiring for this model of Insignia TV. 

 

For further assistance with using or accessing this feature--if available for your TV--I recommend contacting Insignia Support at (877) 467-4289.

 

I hope this helps. Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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