05-12-2022 11:28 PM
so i purchased this tv about few months ago and a bad flickering has started, i checked google and it seems like is a issue with the tv itself and i was wondering if i could get a return or exchange for it if i find a receite or so, is been past a month to return it but the problem did not present itself in first month. Can any best buy people please help me out
05-13-2022 03:58 AM
Best Buy can help you find a receipt.
Here is a link to the TV: https://www.insigniaproducts.com/pdp/NS-43DF710NA19/6245701
If this TV was purchased a couple of months ago, then you will get warranty service on it since it has a 1 year limited warranty. See the warranty guide on the Insignia site for more information and how to setup warranty service once Best Buy gets your copy of the receipt.
Exclusions of coverage does apply depending on the technical issue at hand with the tv.
05-13-2022 08:06 AM
Hello, thank you for reaching out to us here on the Best Buy Forums. I had to make a warranty claim on my television a couple years ago. If you could send a private message with your name, e-mail address, and phone number, I would be happy to see if I can locate the receipt for your purchase so that you can make a claim!
Social Media Specialist
Best Buy Corporate