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Posts: 1
Registered: ‎08-28-2018

old insignia tv input issues

I have an Insignia NS-L32Q-10A model. This morning the Input menu stopped working with my remotes, I can still change the input using the option on the TV itself, so this is an inconvenience, but not a major issue.

 

A friend gave me this TV when she got a new one, and I do not have the remote that came with it. I have tried two different remotes my PS3 remote, and an RCA remote: RCRN03BR she gave me with the TV. The Input button does not work with either of them. Is there anything I can do to fix it?

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Registered: ‎09-29-2008

Re: old insignia tv input issues

Hello Ihavequestions4,

 

Welcome to our community.

 

The only remote guaranteed to work with a TV is the one that came with it. I can't offer assistance with your third-party remote controls, but I can offer the recommendation that you call Insignia Support at (877) 467-4289 for assistance in acquiring a replacement remote control compatible with your TV.

 

I hope this helps. Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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