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Posts: 2
Registered: ‎07-04-2020

ns-l322q-10a screen issue.

I know its an old TV I bought it from a thrift shop thinking it would work but didn't realize until I got home there was a problem.  The left side of the screen is a tad brighter then the right.  I was wondering if there is any way of solving this issue?

Posts: 88
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Kudos: 8
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Registered: ‎11-29-2016

Re: ns-l322q-10a screen issue.

[ Edited ]

Hello, EricFrendoCumbo!

 

Thanks for connecting with us here on the Forums. Having the same brightness on the screen would be ideal for a comfortable viewing experience. You may want to attempt a reset of the picture settings to their defaults. 


Press MENU. The on-screen menu opens with the Picture menu displayed. Press press OK/ENTER to access the sub-menu. Scroll down to Reset Picture Settings. When you select this option, a confirmation box opens. Select Yes or No, then press OK/ENTER to confirm.


I hope this helps!

 

Regards,

 


 

Andy|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎07-04-2020

Re: ns-l322q-10a screen issue.

I've done all that and changing the brightness and contrast settings.  It seems that the issue won't go away.


https://photos.app.goo.gl/fXSkuPhiKLeuDuD49

 

Well i tried to load a photo here and it won't show.  But you can see that the left side is totally different in contrast to the right.  If you can see clearly there is a line right done the middle of the screen.  I'm not sure if this is a lighting issue, an issue with the screen itself or contrast.  

Posts: 88
Topics: 0
Kudos: 8
Solutions: 2
Registered: ‎11-29-2016

Re: ns-l322q-10a screen issue.

I appreciate the update and going through the steps. I would recommend you contact Insignia for further troubleshooting and next steps. They can be reached at 1-877-467-4289 between 8 a.m. to 9 p.m. CT.

 

https://www.insigniaproducts.com/contact-us.

 

All the best,

 

 

Andy|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!