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New Member
Posts: 3
Registered: ‎11-01-2020

need help with a insignia NS-24E340A13 tv

do any of you guys know how to get to the service menu on a NS-24E340A13 or even how to factory reset the tv 

New Member
Posts: 3
Registered: ‎11-01-2020

insignia NS-24E340A13 tv lost sound

hi my insignia ns-24e340a13 lost all sound i dont know when this exactly started i have no sound on any of the inputs and no static sound from the tv speakers only sound i get is when i have headphones pluged in how do i fix this as i need my audio to work or is there a way for me to factory reset the tv?

 

any help is much appreciated

Posts: 18,337
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Registered: ‎09-29-2008

Re: insignia NS-24E340A13 tv lost sound

Welcome to our community, ek308666.

 

The service menu for Insignia TVs is accessible by authorized technicians during service. 

 

For this issue, I recommend contacting Insignia Support at (877) 467-4289 for assistance troubleshooting your TV.

 

I hope this helps. Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎11-01-2020

Re: insignia NS-24E340A13 tv lost sound

im the one who's servicing it plus i cant afford to pay for someone to see what went wrong