12-11-2018 01:24 AM
12-12-2018 10:15 AM
Welcome to our community.
Based on what you've described, your TV will likely need repairs. Please call Geek Squad at 800-433-5778 to schedule a technician to visit your home.
I regret I do not have better news or another option for you. Thank you for writing to us.
|John|Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!