12-05-2021 01:38 PM
Welcome to our community, Julie-10.
For this issue, I recommend contacting Insignia Support at (877) 467-4289 for assistance troubleshooting your TV.
I hope this helps. Thank you for writing to us.
12-06-2021 04:16 PM
Thanks for the advice. I called Insignia Support and the technician walked me through soft and the hard resets, neither of which fixed the problem. His advice was to contact Hulu or take tv to a technician.