Add Product

Search

Search Results:

Televisions & Home Theater Accessories

Reply
New Member
Julie-10
Posts: 2
Registered: ‎12-03-2021

insignia fire tv has black screen + audio for some live channels even after factory reset

‎12-04-2021 07:35 PM

 
Message 1 of 3 (3,795 Views)
0 Kudos
John-BBY
Posts: 18,491
Topics: 3,254
Kudos: 657
Solutions: 522
Registered: ‎09-29-2008

Re: insignia fire tv has black screen + audio for some live channels even after factory reset

‎12-05-2021 01:38 PM

Welcome to our community, Julie-10.

 

For this issue, I recommend contacting Insignia Support at (877) 467-4289 for assistance troubleshooting your TV.

 

I hope this helps. Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
  Give Kudos if you like this post or Accept as Solution if it answers your query!
 Private Message
Message 2 of 3 (3,568 Views)
0 Kudos
New Member
Julie-10
Posts: 2
Registered: ‎12-03-2021

Re: insignia fire tv has black screen + audio for some live channels even after factory reset

‎12-06-2021 04:16 PM

Thanks for the advice. I called Insignia Support and the technician walked me through soft and the hard resets, neither of which fixed the problem. His advice was to contact Hulu or take tv to a technician. 

Message 3 of 3 (3,122 Views)
0 Kudos