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Posts: 1
Registered: ‎12-13-2020

connecting cable box Xfinity X1 and getting user guide

I just received an insignia NS-32DF310NA19 as present. Cannot find instructions for connecting my Xfinity cable box-Only need TV channel 3 activated. I already have a Roku box set up for streaming channels.


Tried to access users guide on but it requires me to install a Chrome extension that my virus protection says is suspicious, and blocks, and will change all my preset chrome settings without requiring permission.


How do I get users guide or should I return the TV?

Posts: 18,491
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Registered: ‎09-29-2008

Re: connecting cable box Xfinity X1 and getting user guide

Welcome to our community, joelrkahn.


Firstly, to my knowledge the website does not prompt for installation of any third party software. For this issue, you may wish to review your browser settings or other third party extensions or software you may have installed that might impact your browsing experience.


Secondly, you may download your TV User Guide here. This is a direct link to the PDF document which should open in your browser or which you may be prompted to download depending upon your browser settings.


Lastly, depending upon how you are connecting your cable box to your TV (e.g., coaxial, composite, HDMI, etc.), you should select the TV input to which your cable box has been connected via the onscreen menu. You should not be prompted for a channel scan, nor should a specific channel need to be selected.


I hope this helps. Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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