Televisions & Home Theater Accessories

[caseycraig]

I just bought a 32" Insignia TV second-hand. When I open the menus to adjust the picture settings, I am unable to adjust a few of the most important settings inside of the menu. 

I am using a new HDMI cable, and I have used both of the HDMI inputs on the back of the TV. 

Is there something I am missing?

[caseycraig]

Anything I can do? 

This thing is horrible.

[John-BBY Social Media Specialist]

Welcome to our community, caseycraig.

For best results, you may need to adjust the video output settings of your connected signal source. 

With that said, I'll be happy to look into this for you if you will please reply with your TV model number and the brand and model number of your connected device(s).

I look forward to hearing from you. 

[wils]

Hi, I recently bought an Insignia TV and am having the same problem. I go to settings -> picture and can only scroll to the first option, backlight. The other options are grayed out. I have tried all controls and complete power cycle (removing from outlet).

[Allison-BBY Social Media Specialist]

Hello, wils!

Thanks for reaching out on our forum as well about your TV situation. I notice you posted separately for support with this, and you can find my reply here. 

Regards,