09-25-2019 11:50 PM
09-30-2019 01:04 PM
09-30-2019 01:21 PM
Thanks for letting me know that. It sounds like you've tried all of the front line troubleshooting steps.
What you'll want to do now is give our dedicated support line a call at (877) 467-4289. They can see if there is any additional troubleshooting that can be done, and talk about service options if not.