01-11-2018 02:09 PM
01-12-2018 07:11 AM
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Oftentimes the kind of issue you've described can be due to your remote control. The red indicator you mentioned blinks when receiving input from the remote.
Try this: remove the batteries from your remote, press all of its buttons and install fresh batteries. This will solve most remote control issues.
Additionally, if you haven't already, try power-cycling the TV by turning it off and unplugging it for several minutes. This should serve to reset the TV hardware.
|John|Social Media Specialist | Best Buy® Corporate|
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