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Posts: 1
Registered: ‎01-09-2018

TV turns on by itself

Just got Tv for xmas, 

NS-55DR620NA18

It will randomly turn on,  on its own.  removed the batteries from all the remotes,  and blocked the sensor for the tv and yet it still turns on by itself,  any ideas what else to do?

 

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Posts: 8,506
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Registered: ‎09-29-2008

Re: TV turns on by itself

Hello kthis,

 

Welcome to Community@Insignia!

 

If you haven't already, try power-cycling the TV by turning it off and unplugging it for several minutes. This should serve to reset the TV hardware.

 

If the problem persists, your TV will likely need repairs. Please call Geek Squad at 800-433-5778 to schedule a technician to visit your home.

 

Regards,

John

Insignia Support

John|Social Media Specialist | Best Buy® Corporate
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