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Posts: 1
Registered: ‎07-19-2020

Suddenly Insignia can't connect to my network?

Why can't my TV connect to my wireless network? It doesn't even find any networks at all. One day it was connected and the next day, it's not. 


I have another tv that is connected fine, plus computers, phones, tablets, etc. with no issues.



Posts: 18,491
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Registered: ‎09-29-2008

Re: Suddenly Insignia can't connect to my network?

Welcome to our community, paulryb.


If you haven't already done so, try power-cycling the TV by turning it off and unplugging it for several minutes. This should serve to reset the TV hardware. It might also be helpful to restart your WiFi router.


If the problem persists afterward, I'll be happy to look into this for you if you will please reply with your TV model number.

I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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