08-09-2019 04:19 PM
08-13-2019 07:07 AM
depending on the brand I am not certain what the pormpts would be. But see if you can go into TV settings and reset the TV to defaults
08-16-2019 10:07 AM
As bobberuchi mentioned returning the TV to the factory defaults would be an easy way to get that home screen back. Alternatively, in the TV’s manual there should be directions on how to setup where the TV goes upon being turned on. Most users prefer their TV to return to the last active input – which is most likely what your TV is doing.
Please let us know, if you need assistance with finding your manual or directions to change those settings.
08-16-2019 10:21 AM
Thanks for the update! We sincerely appreciate it and hope that it can help other customers in the future. Please note we do have a separate community boards for Best Buy Brand items such as Insignia. You can find them here. I hope you have a great rest of your week!