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Registered: ‎02-23-2021
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Samsung HW-N300 won't optic connect to Insignia NS-40D510NA21

 I can't get my Samsung HW-N300 sound bar to connect to Insignia NS-40D510NA21 via the optic cable.

Sound bar powers up.

Set sound bar to the "All TV" mode.

Switched to another optic cable.

I did the recommended "Audio Format/Audio Delay-Audio Format to PCM" setting.

including a/c power plug out, then back in.

Help is appreciated. Thanks.

Posts: 18,222
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Registered: ‎09-29-2008

Re: Samsung HW-N300 won't optic connect to Insignia NS-40D510NA21

[ Edited ]

Welcome to our community, swartzken.

 

Based on my research it looks like you've done all the right things.

 

At this point, I would like to recommend that you contact Insignia Support at (877) 467-4289 for further assistance with your home theater set up.

 

I hope this helps. Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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