Televisions & Home Theater Accessories

[swartzken]

 I can't get my Samsung HW-N300 sound bar to connect to Insignia NS-40D510NA21 via the optic cable.

Sound bar powers up.

Set sound bar to the "All TV" mode.

Switched to another optic cable.

I did the recommended "Audio Format/Audio Delay-Audio Format to PCM" setting.

including a/c power plug out, then back in.

Help is appreciated. Thanks.

[John-BBY Social Media Specialist · Accepted solution]

Welcome to our community, swartzken.

Based on my research it looks like you've done all the right things.

At this point, I would like to recommend that you contact Insignia Support at (877) 467-4289 for further assistance with your home theater set up.

I hope this helps. Thank you for writing to us.