07-06-2019 01:27 PM
So I had my Insignia Roku 24-inch TV (NS-24DR220NA18) repaired in May when the HDMI inputs acted up, but since I got the TV I have a different issue, one that seems to be software related.
Since I got the TV back, I am unable to tell the TV to startup on a specific input (HDMI 1, 2 or 3) and the TV defaults on startup with brightness turned to "Brighter" and Picture Mode to "Store," which is kind of bright too. Comparing my TV to the living room Insignia Roku TV (32-inch NS-32DR310NA17) in the settings mode my TV doesn't have the "Power" option anymore.
I am writing Roku about this, but can someone help on this end?
07-07-2019 10:05 AM
Welcome to our community.
For this issue, I recommend contacting Insignia Support at (877) 467-4289 for assistance troubleshooting your TV in real time.
I hope this helps. Thank you for writing to us.