Televisions & Home Theater Accessories

[AmandaLE82]

Bout a universal remote NS-RMT2D17 hooked it up to my TV and it worked fine when I paired it with my xfinity cable box it would no longer work for the tv. How can I unpair the cable box to get it to work with my tv again? Tried taking batteries out and hitting all the numbers on the remote and unplugging the TV and it still does not work correctly

[Mariah-BBY Retired: Social Media Specialist]

Hello AmandaLE82,

Welcome to community! I appreciate the time you’ve taken to get our advice for your Insignia Universal remote. I’d be happy to see what advice I can share with you today.

You’re looking to have the remote power both your TV, and cable box right? What’s the model number of your TV, and cable box? You may need to preprogram both. I’d be happy to point you in the correct direction to get both done. I look forward to your reply!

Kindly,