12-06-2018 10:18 AM
I've had my 42' TV (model NS-42E859A11) on a wall mount for years, and now I'm trying to reattach it to the TV base, but I've lost the screws. Can you please tell me the type of screws that I would need and where I could purchase them?
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12-06-2018 10:46 AM
Welcome to our community.
You will need eight M4 × L17 mm screws, four to attach the stand neck to the TV and four to attach the neck to the stand base. You can find more information and installation instructions in the User Guide.
You should be able to purchase the screws at any hardware or auto supply store.
I hope this helps. Thank you for writing to us.
|John|Social Media Specialist | Best Buy® Corporate|
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