12-20-2021 06:25 PM
I just purchased an Insignia NS-RMTSAM21 Replacement Remote for a Samsung TV, and cannot get the remote programmed. After installing the batteries in the remote, I made several attempts to set up the remote following the instructions included with the remote. I got as far as Step 3, however the TV would not turn off as described in the instructions. I turned off the TV from the existing remote and repeated the installation instructions with the same results.What are your suggestions?
12-21-2021 02:20 AM
You can go to the manual here for more info. Click on the support tab
Otherwise if troubleshooting steps do not work you can contact Insignia direct for more help: