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Posts: 1
Registered: ‎12-20-2021

Replacement Remote

I just purchased an Insignia NS-RMTSAM21 Replacement Remote for a Samsung TV, and cannot get the remote programmed.  After installing the batteries in the remote, I made several attempts to set up the remote following the instructions included with the remote.  I got as far as Step 3, however the TV would not turn off as described in the instructions.  I turned off the TV from the existing remote and repeated the installation instructions with the same results.What are your suggestions?

 

Posts: 11,229
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Registered: ‎11-10-2008

Re: Replacement Remote

You can go to the manual here for more info. Click on the support tab

 

https://www.insigniaproducts.com/pdp/NS-RMTSAM21/6448217

 

Otherwise if troubleshooting steps do not work you can contact Insignia direct for more help:

 

https://www.insigniaproducts.com/contact-us

 

 

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