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Registered: ‎09-29-2018

Re: My Samsung Tv has black screen when I turn it on.

My insignia is doing the same turn it on and screen is black model # NSP42Q10A
Thank you
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Registered: ‎08-08-2017

Re: My Samsung Tv has black screen when I turn it on.

Hey BILLYPRICE,

 

Thanks for joining the discussion here on our community forums. Is this issue intermittent, or does it happen every time you power on your TV? Are you ever able to get a picture on your screen, or does the screen stay off at all times?

 

I look forward to your reply.

Sam|Retired Social Media Specialist | Best Buy® Corporate
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