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Hi there. I'm having the exact same problem at this very moment. Were you able to find a solution? I can really use the help. Thanks in advance. 
Kayla-BBY
Social Media Specialist
Posts: 2,451
Topics: 102
Kudos: 229
Solutions: 115
Registered:
10-19-2017
Hey, MoonRabbit20,
Can you share the model number of your Insignia FireTV and any troubleshooting that you may have already tried?
Thanks,
 | Kayla|Social Media Specialist | Best Buy® Corporate Give Kudos if you like this post or Accept as Solution if it answers your query! | | |
