09-15-2018 09:05 PM
09-18-2018 06:31 PM - edited 09-18-2018 06:32 PM
Welcome to our community. Having sound on any TV is pretty much a necessity, and I’d love to see if I can help you get to the bottom of this.
Are you using any sort of external speakers or stereo systems with your TV? If so, how is it connected to your TV? Does the sound cut out when using any external inputs (DVD, Blu-Ray, gaming console) or is it just when watching TV and using built-in apps?
I hope to hear from you soon.