Televisions & Home Theater Accessories

[clj3105]

I having the same issue with my 50 Inch, I have tried all fixes, and it doesn't happen everywhere but when I Record a show most times the Audio is out of Sync with the video, It is fine if I watch it on another TV or my Ipad but not on the Insigna the audio doesn't match with the video on shows.

My TV info is as follows

Model: INSIGNA_NS-50DF710NA21

Serial # {removed per forum guidelines}

I have tried the factory reset, updating the software and changing the audio settings to PCM still doesn't fix the issue. 

[John-BBY Social Media Specialist]

Welcome to our community, clj3105.

It sounds like you've been very thorough with your troubleshooting.

At this point, I would recommend contacting Insignia Support at (877) 467-4289 for further assistance.

I hope this helps. Thank you for writing to us.

[clj3105]

Thank you, I will do that.