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John-BBY
Social Media Specialist
Posts: 18,491
Topics: 3,254
Kudos: 655
Solutions: 522
Registered:
09-29-2008
Welcome to our community, Asmith08.
If you haven't already done so, try power-cycling the TV by turning it off and unplugging it for several minutes. This should serve to reset the TV hardware.
If the issue persists, I recommend contacting Insignia Support at (877) 467-4289 for assistance with more advanced troubleshooting for your TV.
I hope this helps. Thank you for writing to us.
 | John|Social Media Specialist | Best Buy® Corporate Give Kudos if you like this post or Accept as Solution if it answers your query! | | |
