Add Product

Search Results:

Reply
Visitor
Posts: 1
Registered: ‎05-25-2018

Re: 55 inch 4k TV soap opera effect

Todd,

 

I am having the same issue and can't figure out how to turn off Smooth Motion on the TV. I called insignia support but they had no clue what Smooth Motion was or even when I described it as the soap opera effect. Could you tell me where you were on the Roku home screen when you pressed the * button. That doesn't seem to work for me.

 

Thanks

Stu

Posts: 18,337
Topics: 2,995
Kudos: 586
Solutions: 503
Registered: ‎09-29-2008

Re: 55 inch 4k TV soap opera effect

Hello Stu,

 

Welcome to Community@Insignia!

 

I'll be happy to look into this for you if you will please reply with your TV model number.

 

Regards,

John

Insignia Support

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!