12-04-2021 05:33 PM
Hi Everbod,
I have a question. How do I find Pin Code for my dad's ROKU NS-24ER310NA17 or NS-32DR310NA17, without Pin won't let me set up his tv?
Wht?
Thx.
12-05-2021 01:56 AM
Does he have a Roku account already before the purchase of these devices?
You can view this article here and how to change the pin.
https://support.roku.com/article/220128567
Only the account holder can change the pin on the account.
If you are unable to find your user name or password you can use the "what if " instructions on how to obtain these.
Should this not work out, your only recourse would be to setup an account with a different email address.
12-05-2021 01:35 PM
Welcome to our community, MeerabPickett.
Our friend hockeycanuckjc offers some good advice.
If the problem persists, I recommend contacting Insignia Support at (877) 467-4289 for assistance troubleshooting your TV.
I hope this helps. Thank you for writing to us.
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