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Posts: 1
Registered: ‎12-04-2021

ROKU TV PIN

 

Hi Everbod,

 

I have a question. How do I find Pin Code for my dad's ROKU NS-24ER310NA17 or NS-32DR310NA17, without Pin won't let me set up his tv?

Wht?

Thx.

Posts: 11,240
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Registered: ‎11-10-2008

Re: ROKU TV PIN

Does he have a Roku account already before the purchase of these devices?

 

You can view this article here and how to change the pin.

 

https://support.roku.com/article/220128567

 

Only the account holder can change the pin on the account.

 

If you are unable to find your user name or password you can use the "what if " instructions on how to obtain these.

 

Should this not work out, your only recourse would be to setup an account with a different email address.

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.
Posts: 18,491
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Registered: ‎09-29-2008

Re: ROKU TV PIN

Welcome to our community, MeerabPickett.

 

Our friend hockeycanuckjc offers some good advice. 

 

If the problem persists, I recommend contacting Insignia Support at (877) 467-4289 for assistance troubleshooting your TV.

 

I hope this helps. Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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