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Posts: 1
Registered: ‎06-30-2018

Power button only works

My buttons on my tv won’t work besides the power button
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Posts: 104
Registered: ‎04-19-2017

Re: Power button only works

Whoops, this is the forum that covers computers & accessories. There is a seperate forum for TV related questions. My thought would be to unplug the TV from AC power for a few minutes, plug it back in and try again. Is there any difference when using a remote as opposed to any buttons on the TV itself?

Posts: 7,326
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Registered: ‎11-30-2015

Re: Power button only works

Hello Milesbrandon1,


Noticing that your TV’s buttons aren’t working on your set can be frustrating. Thanks for joining our community!  I’d be happy to see how I can assist you further.


What’s your TV’s model number? Can you please try to power cycle your TV? You’re able to do this by unplugging your TV from power, and all of the connected components for a few minutes. Please let us know if that doesn’t resolve the issue present, and I’d be happy to see if I can offer some additional troubleshooting advice for you.  



Mariah|Social Media Specialist | Best Buy® Corporate
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