01-06-2018 02:41 PM
Read thru all the "no signal" posts and tried the reset suggested where I unplugged everything and replugged it all back in, saving the TV for last to restore power after waiting over 30 seconds for all my devices to boot up.
Insignia model NS-65DR620NA18
Just purchased and set up this past week (1/3/18 to be exact).
Here's the issue: The main HDMI port and HDMI 2 port work with no issues. HDMI 3 gives me a no signal error. I plugged that HDMI cable into my other devices and get the same error, so I've eliminated this being a device issue. I also changed out HDMI cables just in case it was a cable issue. Nothing made a difference. I'm not sure what my next step is but wanted to check here before calling Best Buy Geek Squad.
01-10-2018 07:55 AM
Welcome to Community@Insignia!
Given what you've described, your TV will likely need repairs. Please call Geek Squad at 800-433-5778 to schedule a technician to visit your home.
Alternatively, if you are within the retailers return period, you may wish to pursue an exchange for your TV.
|John|Social Media Specialist | Best Buy® Corporate|
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