04-06-2021 07:38 AM
04-06-2021 09:07 AM
Hello there, Jrav1216,
Thanks for joining our Community Forums.
You can factory reset the remote by first turning off the TV and unplugging it.
Then press and hold the menu button, back button and left side of the navigation ring for about 10 seconds.
Remove the batteries from the remote, then plug in and turn on the TV with the power button on the TV.
Wait for the Home screen to appear, then replace the batteries in the remote.
Wait for up to one minute for the remote to pair with the TV.
I hope this helps.