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New Member
Posts: 3
Registered: ‎09-11-2021

New TV, remote burns through batteries

 I bought NS-50DF710NA21 back in August and I've had to change the batteries four times already. I've tried resetting the remote, and resetting the tv back to factory settings but nothing changes. What can I do to resolve this?

Posts: 28
Topics: 0
Kudos: 2
Solutions: 1
Registered: ‎01-17-2020

Re: New TV, remote burns through batteries

Hi there, mgallagher988,

 

Thank you for getting in contact with us here on our forums page! I'd love to see if we can get a possible solution sorted out for your remote. To get started, can you please send us a private message verifying your full name and phone number? 

 

Thank you for your patience here.

Duncan|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 3
Registered: ‎09-11-2021

Re: New TV, remote burns through batteries

Specialist has gone silent, the issue is still not resolved. I've tried the phone hotline but I've been on hold for over a half hour at a time.

New Member
Posts: 3
Registered: ‎09-11-2021

Re: New TV, remote burns through batteries

Just got an email asking me to point out the post where the solution was made, THERE HAS BEEN NO SOLUTION AS DISCUSSION HAS COMPLETELY GONE SILENT. I STILL NEED SUPPORT.