06-14-2018 07:28 AM
Hi.......
We just got our new tv yesterday and got it all set up. I previously had a Roku account, so I signed into it. But, when we want to turn the tv on to watch regular channels - not Roku channels, what do we do? We are on Dish Network and it is connected to the tv. Does this TV always start up in Roku?
I'd really appreciate getting some help today
Solved! Go to Solution.
06-14-2018 01:45 PM
Hello nancycl,
Welcome to Community@Insignia!
I'll be happy to look into this for you if you will please reply with your TV model number.
For immediate needs, I recommend contacting Insignia Support at 877-467-4289 for assistance
Regards,
John
Insignia Support
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06-15-2018 06:29 AM
Hi
The model number of our TV is: NS-32DR310NA17
Thanks for your help!
06-15-2018 12:40 PM
We have the 39" Insignia Roku and there is a setup in "System" using the Roku remote that will allow you to default to TV (as in cable TV). We have ours set-up that way. To then get to the smart side you use your Roku remote, hit the HOME button, and it takes you to the Roku channel screen (and on the top of ours is the box for cable TV). . .
Easy peasy.
06-15-2018 12:43 PM
I looked at the settings:
On the Roku screen go "SETTINGS".
Select SYSTEM.
Then pick POWER ON -- and there you can choose to default to TV.
06-16-2018 08:54 AM
Thanks for your help!
06-18-2018 02:45 PM
Happy to help.