06-14-2018 07:28 AM
We just got our new tv yesterday and got it all set up. I previously had a Roku account, so I signed into it. But, when we want to turn the tv on to watch regular channels - not Roku channels, what do we do? We are on Dish Network and it is connected to the tv. Does this TV always start up in Roku?
I'd really appreciate getting some help today
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06-14-2018 01:45 PM
Welcome to Community@Insignia!
I'll be happy to look into this for you if you will please reply with your TV model number.
For immediate needs, I recommend contacting Insignia Support at 877-467-4289 for assistance
06-15-2018 12:40 PM
We have the 39" Insignia Roku and there is a setup in "System" using the Roku remote that will allow you to default to TV (as in cable TV). We have ours set-up that way. To then get to the smart side you use your Roku remote, hit the HOME button, and it takes you to the Roku channel screen (and on the top of ours is the box for cable TV). . .