Televisions & Home Theater Accessories

[abthomas5224]

Flatscreen TV

[jeff6794]

If you are referring to the remote code which brings up a hidden service menu (all flat screens have it), the answer to your question is yes. However, this code is available only to qualified service technicians and is inaccessible to everyone else. The reason is to prevent unauthorized persons from tinkering with the service controls. Incorrect settings of these hidden controls can damage your TV, requiring expensive repairs.

[John-BBY Social Media Specialist]

Hello abthomas5224,

Welcome to Community@Insignia!

jeff6794 is spot on. If you're having trouble with your TV and it needs to be repaired, we recommend that you pursue service through a qualified technician such as Geek Squad.

You may schedule an appointment to carry your TV in by visiting We're Here to Help and selecting "Make a Reservation" under "Getting Help is Easy." 
 

I hope this helps.