Televisions & Home Theater Accessories

[faeryarbiter]

The audio is out of sync between the TV and the sound bar. I cannot find an option for either device to adjust the timing/lag of the audio.

[KyleR-BBY Senior Social Media Specialist]

Hello, faeryarbiter,

Welcome to our community, and thanks for reaching out about this. Audio desynch really grinds my gears, so I imagine it must be very frustration on television.

The first thing you'll want to do is remove all of the cables and re-seat them. It could just be a loose connection causing this. Please give that a try and let me know if it helps.

Sincerely, 

[faeryarbiter]

that didn't work, unfortunately

[KyleR-BBY Senior Social Media Specialist]

Hi, faeryarbiter,

Are you connecting the soundbar through an optical cable, a headphone cable, or the RCA jack?

Sincerely, 

[faeryarbiter]

I am connecting with an optical cable

[faeryarbiter]

The audio is out of sync between the TV and the sound bar. I cannot find an option for either device to adjust the timing/lag of the audio. I've tried disconnecting and reconnecting the cords.

[faeryarbiter]

The audio is out of sync between the TV and the sound bar. I cannot find an option for either device to adjust the timing/lag of the audio. I've tried disconnecting and reconnecting the cords.

[John-BBY Social Media Specialist]

Welcome back to out community, faeryarbiter.

I apologize for this extremely tardy reply.

It sounds like you may need to change the digital audio format of your TV. To do so, go to the Home menu, select Settings, then select Display & Sounds. Select Audio Output, then select Digital Audio Format and change the setting to PCM or Dolby Digital. You can find more information in the TV User Guide. Additionally, you may wish to consult your sound bar User Guide.

I hope this helps. If you have additional questions, please do not hesitate to let us know.