05-30-2018 02:50 PM
I just purchased this TV about a week ago and when connected with Xbox One, the picture flickers and goes blank intermittently. I have tried both HDMI ports. I have also connected the Xbox with the same HDMI cable on a different TV and it works fine which tells me it isn't the cable of the Xbox. I thought maybe the HDMI ports were bad, but my blue ray DVD player works fine and does not have this issue. Anyone?? Thanks in advance!
05-31-2018 08:42 AM
Welcome to Community@Insignia!
I have passed your query along to our product specialists. As soon as we have new information to share, we will reply again to your message. In the interim, I regret the imposition upon your patience.
06-08-2018 09:51 AM
My partners have requested some additional information about your connections:
I look forward to hearing from you.