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New Member
Posts: 1
Registered: ‎06-20-2020


Bought the Insignia 55" tv model NS-55DF710NA19 and the optical audio while I listen with headphones, keep cutting off. The TV was purchased on May, 30th 2020.

Emerging Expert
Posts: 7,220
Registered: ‎02-25-2013

Re: NS-55DF710NA19

How are you connecting headphones to the optical cable? Typically whenever you plug in headphones all other audio shuts off
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