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New Member
Posts: 1
Registered: ‎06-14-2021

NS-50DF710NA21 no audio output when using HDMI connected to my PC.

Using HDMI from the computer to a standard monitor works properly but when the PC is connected to the NS-50DF710NA21 there is no audio. The TV audio works properly when viewing program previews not HDMI. 

Best Buy Employee
Posts: 2,644
Registered: ‎01-09-2015

Re: NS-50DF710NA21 no audio output when using HDMI connected to my PC.

Sounds like the computer is not set to output audio from the HDMI port. In most cases, this is a setting on the computer itself.
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