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Posts: 1
Registered: ‎08-22-2018

NS-48DR420NA16 Roku TV

so is it safe to assume since this tv is outdated there has been no firmware update made? so i guess we r just supposed to go buy another tv and disreguard the how ever many dollars we spent when wwe first purchased the tv? even if it were only 2 yers ago? so you also mean to tell me that u manufacter and distribute tv with a shelf life of 2 years???? i could be wrong... im just uspet that i cant fix my 48 in smart tv in my living room... and its ruining my living room entertainment. and i dont have it to purchase a 50 in smart tv... is it ANYWHERE ON THE PLANET I can find this update??

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Registered: ‎08-08-2017

Re: NS-48DR420NA16 Roku TV

Hello, mshallihood, and welcome to our community.

 

Generally, whenever an item is discontinued, firmware updates usually cease shortly after. That said, it may not always be the case. I'd recommend contacting Insignia™ Support for a more concrete answer on this matter.

 

To address the second half of your post, what specific issues are you looking to fix with your Insignia™ smart TV? I'd be happy to help answer whatever questions I can.

 

Sincerely,

Sam|Retired Social Media Specialist | Best Buy® Corporate
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