10-06-2010 08:06 AM
10-06-2010 03:04 PM
In order to fully address this question, could you provide us with more details?
* Is the problem intermittent/constant?
* What playback mode are you using (DVD playback, Cinema Mode, Game Console, Home Theater, etc)?
* Are there any other devices involved in your setup (wireless router, receiver, etc)?
What troubleshooting steps have you already tried between Microsoft/Insignia™? I want to eliminate informing you of steps already taken.
Let us know so we can further troubleshoot your situation.
10-06-2010 03:13 PM
10-07-2010 12:15 PM
10-13-2010 08:02 AM
10-14-2010 09:39 AM
Regarding 120Hz, this TV will be capable of such refresh rate but you will need to take into account 2 possible scenarios:
1- The image is 120Hz native.
If the image sent to the TV is 120Hz (there are not much devices capable of sending 120Hz), then the TV will show that rate. Keep in mind that most capable devices will need to be configured to output that resolution and that, mainly on gaming, although the console can output 120Hz, it will output the game's native refresh rate (mostly 60Hz) to avoid image processing and, due to this, game lag.
2- The image is 60Hz
In this case, if you are willing to view a 120Hz image, you can turn on (through the picture menu) the Insignia Motion 120Hz, that will process the image and create 120Hz out of 60Hz. Once again, be aware that if chosen on gaming, it will create lag, and that not all video images (depending mostly on the quality) will get an optimum result.
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Insignia™ Support Team