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Visitor
Posts: 1
Registered: ‎05-01-2010

NS-32"lcd problem

I have this tv that will not power on. The red light will come on when its turned off, but when I go to turn it on, the red light will go off and the blue light will not come on. I keep hearing this clicking noise in it, and I have replace 3 capacitors with the same 1000 uf 35V and still nothing. Could it be the power supply board?

Posts: 18,487
Topics: 3,254
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Solutions: 522
Registered: ‎09-29-2008

Re: NS-32"lcd problem

Hello flaguy,

Welcome to Community@Insignia™!

We recommend a technician's diagnostic to determine the cause of your TV's problem.  Service can be obtained by calling 1-888-237-8289 in the U.S. or 1-866-237-8289 in Canada.

Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Visitor
Posts: 2
Registered: ‎06-22-2010

Re: NSA-32"LCD problem

I don't know what model I have but I hope you can help. My LCD TV is about 2 years old and when I turn it on the red light turns off but the blue does not turn on. I get  "no signal" when I  have it on regular TV. We do not have cable or any thing just ant. I was watching TV and it cut out. Tried to hook up my laptop thru hid and it will not come on "no signal" video 2 and 4 work. HELP!!!!

Posts: 18,487
Topics: 3,254
Kudos: 653
Solutions: 522
Registered: ‎09-29-2008

Re: NSA-32"LCD problem

 

Hello paulkouse,

Welcome to Community@Insignia™!

The TV model number is essential for any assistance we might offer.  In addition, I have a few questions:

  • You mention that the power indicator LED doesn't change color, but it sounds like the TV powers on okay.  Is that right?
  • Have you adjusted your antenna or changed the connecting cable? 
  • Have you done a new channel scan?
  • You said you tried to connect your computer through "hid."  What do you mean?  Please provide specifics about how you connected the computer.
  • Did you connect the computer to "video 2 and 4" with success?

Any additional details you can provide will be helpful.

 

Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Visitor
Posts: 2
Registered: ‎06-22-2010

Re: NSA-32"LCD problem

Sorry for not having good info. I can't see the model. Yes the power comes on. I didn't hid I meant hdmi (spell check got me). I have used the hdmi before but now nothing. As for as the channels I can try to rescan but all of them went out. We never loose more than one or two. The station we had on was strong and working on our other TV. Video 4 is fine (xbox). As for the light it goes from red to no back light. Hope this helps some.