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Posts: 1
Registered: ‎01-03-2019

NS-19D310NA19 - color, tint and sharpness controls grayed out

I just bought the NS-19D310NA19.  I went in the settings and set the picture to "custom," but color, tint and sharpness are all grayed out.  I tried resetting the TV to the default settings and going through the set up process again, but I still can't make those adjustments.  What else could I try?