12-09-2018 04:38 PM
12-11-2018 06:25 PM
Welcome to the forum, and thanks for reaching out to us. The TV in my living room is connected to a soundbar, and my TV's remote will sometimes turn on and adjust the volume on both devices, while my soundbar remote will only work on the soundbar. Basically, remote controls use infrared light to transmit binary codes to different products, and sometimes those codes will be received by more than one device at a time if they are within close proximity. As far as I know, there is no way to disable a TV from receiving those codes.
I hope this doesn't cause you too much inconvenience. Let us know if you have any other questions, anytime.
|Sam|Social Media Specialist | Best Buy® Corporate|
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