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Posts: 1
Registered: ‎07-15-2021

My Insignia Roku TV- unable to connect

So I just got my service provider changed from Rogers to Bell, I am trying to connect my TV with the new wifi connection, is not getting connected. While setting up the connection it shows Red Cross on wifi and internet connection. I called Bell they said they can see my TV showing connected from the router. What should I do? I have reset the TV, restart the router and did system reset too but nothing seems to work?
Posts: 18,309
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Registered: ‎09-29-2008

Re: My Insignia Roku TV- unable to connect

Welcome to our community, Deepshika.

 

I'll be happy to look into this for you if you will please reply with your TV model number.
 

I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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