Televisions & Home Theater Accessories

[Deepshika]

So I just got my service provider changed from Rogers to Bell, I am trying to connect my TV with the new wifi connection, is not getting connected. While setting up the connection it shows Red Cross on wifi and internet connection. I called Bell they said they can see my TV showing connected from the router. What should I do? I have reset the TV, restart the router and did system reset too but nothing seems to work?

[John-BBY Social Media Specialist]

Welcome to our community, Deepshika.

I'll be happy to look into this for you if you will please reply with your TV model number.
 

I look forward to hearing from you.