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New Member
Posts: 1
Registered: ‎09-20-2019

Low Picture Quality on Insignia TV

I've had this TV for almost a year now and there hasn't been any issues with it although when I went to turn it on, the size and picture quality was way too small and very low resolution. I was able to fix the screen size the picture is still coming out blurry. Its either a 32" or 39" cant remember and the model name is NS-32D220NA18
It is only ever hooked up with my xbox
Posts: 575
Topics: 24
Kudos: 177
Solutions: 37
Registered: ‎11-30-2015

Re: Low Picture Quality on Insignia TV

Hello, griffina99,

 

Welcome to our online community! Thanks for making your very first post with us.

 

I know that when I'm gaming, I always aim to have the best possible picture. Let's see if we can get your picture back to the way it was. Have you tried resetting your picture settings on the TV? Is the Xbox connected up using an HDMI cable? We’d highly recommend giving us a call at (877) 467-4289 as our support teams would be happy to help walk you through changing your settings. If this does not resolve the issue, you may have additional support options available to you under the manufacturer's warranty at the store, provided that the TV was purchased less than a year ago.

 

Regards,

 

Fey|Social Media Specialist | Best Buy® Corporate
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